2013-06-20 10:24Jinan River CNC improve product service system
The face of an increasingly competitive market, engraving machine, CNC Jinan rivers in the pursuit of excellence in quality, continuously improve product quality and service system, through first-class quality and service, with practical actions to win the market and customer acceptance, to achieve the enterprise reputation and economic benefits of improved rapidly.
Accordance with the "to do is to do the mass market, so the market is to do service," the guiding philosophy, Jinan River NC in the premise of ensuring product quality, continuous improvement and innovation service to make it more comprehensive and user-friendly, the company promises to all customers, product quality problems or have questions about the customer’s use of such situations, companies will unconditionally provide services to customers, until the customer satisfaction. As long as customers encounter problems, through the company’s online customer service, mail, telephone, QQ and many other ways, can get the company to provide quality service.
In order to really give customers confidence and satisfaction, the company offers free technical advice and guidance, tracking machine usage, and provide customers with technical update service, the company will according to customer specific requirements recommend suitable products to help customers use the product to answer any questions about the process, and provide a certain time warranty service, if a customer purchases a product performance problems, the company responsible for the free warranty. Meanwhile, the combination of industry characteristics, Jinan River CNC production machines each section, can provide customers with customized services for clients in the engraving machine during use of the specific situation on the machine itself for special custom transformation, and give each customer personalized of specialized technical training.
Through the above measures, the company’s service system to further improve, more and more customers because other manufacturers before purchasing engraving machine appeared in the course of many problems can not be solved instead find Jinan River NC, and thus began with Jinan River long-term win-win cooperation, and it is these totally customer perspective proposed service concept and practical practice for Cnc Engraving Machine Jinan River won a broad market.